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ACTION PLANNER - CUSTOMER SERVICE
(SAC-AR-CS)
This 7-page report for customer service personnel helps a customer service associate better understand a client's DiSC personality, and how to better serve the client. The customer service associate compares his or her own DiSC profile to that of the customer, and determines how much to "adapt" to the client's personality for better service. The report includes profiles, charts, and worksheets to guide a service associate in adjusting his or her "service approach." This is a specialized report for customer service teams.
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Special Prices off the 2007/2008 List Price of: $12.40
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